Get our help

How to make a referral

Referrals usually come from families or health professionals such as consultants, GPs, hospital and community nurses.

We provide care and support to families living within Berkshire and the surrounding counties who meet the eligibility criteria. If your child has been diagnosed with a life-limiting or life-threatening condition, they may be eligible for our services. 

Can my child access the service?

If you are unsure if your child meets our eligibility criteria, please give us a call on 01628 822777 and we can provide you with further information and advice.

The referral process

To make a referral please complete the referral form and send it back to us.
There are a number of ways to do this:

By post

Alexander Devine Children’s Hospice Service, Snowball Hill, Woodlands Park Avenue, Berkshire, SL6 3LU

By email

Request or return a completed referral form via:
care@alexanderdevine.org

By phone

Call 01628 822777 to request a referral form
 

The referral is assessed at our referral meeting to ensure the child meets our criteria and that we are able to help.
Following this process a member of Alexander’s Care Team will meet with the family to explain more about our service and how we can help.

Young boy smiling and cuddling toy monkey.

Jude’s story

“Initially we were worried when we heard we were being referred to a hospice as our first thoughts were ‘end of life’. However, we have seen first-hand the amazing support Alexander Devine gives families like ours and the difference it makes to the lives of children like Jude”

Alexander Devine on Facebook

Last week we had the pleasure of welcoming the Mayor of the Royal Borough of Windsor & Maidenhead, Cllr Christine Bateson, to our children’s hospice in Maidenhead.

It was a wonderful opportunity to show her our amazing state-of-the-art facilities and talk about the vital support we give to local children and their families, all made possible by donations and fundraising.

There are many misconceptions about what children’s hospice care is all about. Not many people understand the all-encompassing care that children’s hospice services like ours provide to children with life-limiting and life-threatening conditions, and their families. As well as the specialist clinical care, our holistic and bespoke approach aims to provide the best possible support for each child and family. This includes support such as much-needed respite, specialist play for children and their siblings, symptom management, family support services, end of life care and bereavement support. As well as at our children’s hospice in Maidenhead, Alexander’s Care Team provides support in the family home and the community, including hospitals and schools.

With facilities at our hospice such as a hydrotherapy pool, sensory room and accessible playground, we offer opportunities for children and their siblings to experience fun, joy and adventures, and help families make precious memories for as long as they have. For some of these children and their families, we will support them for many years, for others it may be a shorter period of time.

During the visit, our CEO Fiona introduced the mayor to our some of our wonderful volunteers and members of Alexander’s Care Team. However, we think it was Thomas and Keanu’s big smiles that definitely proved to be the highlight of the visit!

#royalboroughofwindsorandmaidenhead #childrenshospicecare #specialistcare #localcharity #lifeatourhospice
... See MoreSee Less

View on Facebook

We were very grateful to receive a donation of amazing mental health awareness self-care packages from Charlotte, founder of a lovely local small business called MindFill. They work with a range of clients to curate beautiful and bespoke branded care packages to help with employee wellness.

Thank you for thinking of us, what a lovely treat!
... See MoreSee Less

View on Facebook
Inspected and rated Good by Care Quality commission
Registered with Fundraising Regulator
Alexander Devine Children’s Hospice Service is the operating name of Alexander Devine Children’s Cancer Trust. A company limited by guarantee registered in England and Wales No. 5757493

Copyright © 2019 Alexander Devine Children's Hospice Service. UK Registered Charity No. 1118947.