Good with outstanding areas of practice
In March this year we had our first Care Quality Commission (CQC) inspection since our hospice building was opened in 2018.
We are pleased to tell you that the CQC published its inspection report in May and rated our children’s hospice service as GOOD. The inspectors also identified some outstanding areas of practice, including:
- There was a strong family centred culture where families, as well as the children and young people within the hospice’s care were supported.
- Staff were focussed on the needs of the whole family and took action to address these needs in a way that was flexible, and person centred,
- Service leaders welcomed challenge and had developed an open and transparent culture at all levels.
- Staff went the extra mile in their care and were committed to find ways to make a difference to children, young people, and their families.
- Staff got to know children, young people and their families as individuals, and built up a strong rapport with them to enable innovative care.
- The links with local NHS both in terms of increasing awareness of the service and enabling staff to maintain clinical competencies in skills not often practiced in the hospice setting was outstanding.
The full CQC report can viewed here: https://www.cqc.org.uk/location/1-3969537495
Need our help?
The word hospice should not seem scary and getting support from us doesn’t have to mean a child’s death is imminent. Helping to enrich the lives of the children and their families is at the heart of our service, our end of life and bereavement support is just a part of what we do.
Our children’s hospice service covers the whole of Berkshire and into surrounding counties. If you think your child may be eligible for our services, please do get in touch.
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Remember our very special Christmas gift from Volvo? 🚗🎁
It’s a gift that really has been making a huge difference to us at Alexander Devine, especially in helping us provide additional support for families like Huzaifah's.
Huzaifah, who is not yet two years old, up until earlier this year had spent just 7 weeks of his life out of hospital. Our team have been supporting the family in trying to keep him safe at home as much as possible, and now we can also help the family with taking him to his hospital appointments for vital treatment.
Using the car meant our Alexander's Nurses and Carers could safely transport Huzaifah along with his wheelchair, additional oxygen cylinders, suction machine and the extra team members we need to keep him safe during the journey.
Thank you Volvo for helping us make even more of a difference to children and families that we support.
Volvo Car UK
…and relax!
With its mesmerising lights and rainbow of colours, our sensory room is a wonderfully calm environment for the babies, children and young people that we support to explore.
After a busy morning splashing in the pool, getting messy in the creative zone or playing outside in the gardens, it’s the perfect place to unwind (for Alexander’s Nurses and Carers too!)
#LifeAtOurHospice #ChildrensHospiceCare #SensoryPlay #MagicalMoments
Glitz, glamour, delicious food, fabulous entertainment, music and dancing – all wrapped up into one sparkling evening!
For this year's Heaven Sent Ball on Friday 12th May, we are heading to the stunning De Vere Wokefield Estate, near Reading.
For more information and to book your tickets, visit: alexanderdevine.org/heavensentball
Blue Peak Accounting href="https://facebook.com/590287127648696">#fundraisingball #heavensentball Blue Peak Accounting
Copyright © 2019 Alexander Devine Children's Hospice Service. UK Registered Charity No. 1118947.